This case study focuses on Gymwise.in, a comprehensive platform connecting gym owners, customers, and admins to simplify gym discovery, booking, and revenue management. By leveraging innovative technology and a user-friendly interface, Gymwise revolutionizes the way customers find and schedule gym sessions while providing gym owners with efficient revenue management tools.
Revolutionizing Gym Experience
This case study highlights the key features and benefits of Gymwise for each stakeholder and showcases its positive impact on the gym industry. Gymwise is a marketplace for gyms, pools, spas, and other health and fitness facilities. Gain access to a wide range of workout programs. Choose your own comfortable schedule and stick to your fitness objectives without being bound by contracts or financial commitments. Create your own exercise routines for when you’re on your own.
Techsaga’s innovative solution enabled Gymwise to address the challenges faced by gym owners and customers in gym discovery, booking, and revenue management. The platform streamlines the process by leveraging technology, offering a seamless experience for all stakeholders involved.
Gym Discovery
Traditional methods of finding nearby gyms are time-consuming and lack comprehensive information. Customers often struggle to find gyms that meet their preferences and location requirements.
Booking Convenience
Customers need the flexibility to pre-schedule and post-schedule workout sessions based on their convenience. Limited availability and booking options hinder their ability to plan and manage their fitness routines effectively.
Revenue Management
Gym owners face challenges in managing revenue generation and commission payments efficiently. Manual processes and a lack of automated tracking systems result in administrative inefficiencies and potential errors.
Solution
With Techsaga’s innovative and revolutionizing technological solutions, Gymwise now offers a range of features to address these challenges for all stakeholders:
Gym Discovery and Booking
Gymwise’s platform enables customers to discover nearby gyms within a 20km radius of their location. Users can pre-schedule and post-schedule workout sessions based on their convenience, with time slots allocated on a day-wise basis. Also, it has the option of repeatability of slots booked.
Gym Owner Partnership
Gym owners can register by providing their basic details such as name, address, GST information, and email ID. Approval from the admin is required for them to become partners. Once approved, gym owners can set their hourly rates, and the admin earns a commission based on approved bookings.
Commission Management
Gymwise provides two types of commissions to the admin: customized commission and global commission. The customized commission is set based on individual gym owner agreements, while the global commission is automatically debited to the admin for each booking made through the platform.
Customer Experience
Customers can input their basic details, including location preferences, and view a list of gyms that meet their criteria. The platform displays comprehensive gym details, excluding contact information, to ensure transparency and facilitate informed decision-making. Users receive reminders for their booked slots, keeping them informed and engaged.
Streamlined Gym Discovery
Gymwise’s platform significantly improves the gym discovery process by providing customers with comprehensive information about nearby gyms. Users can make informed decisions based on their preferences, resulting in higher satisfaction levels.
Enhanced Booking Convenience
Gymwise offers customers the flexibility to pre-schedule and post-schedule workout sessions based on their convenience, empowering them to manage their fitness routines effectively. This flexibility leads to improved customer satisfaction and engagement.
Efficient Revenue Management
Gymwise simplifies revenue generation and commission management for gym owners and admins. The platform automates booking and commission calculations, reducing administrative burdens and potential errors.
Enhanced Customer Engagement
Gymwise reminders for booked slots keep customers informed and engaged, contributing to a sense of accountability and commitment to their fitness goals. Also, it has a Review option for Past workout sessions on the gym profile. Which further helps in improving customer experience.
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