Top 5 tips for Offshore Outsourcing for effective delivery

With the proliferation of digital outsourcing of software services, it becomes a necessity for businesses to shorten software delivery times to stay profitable and competitive at the same time.

Consequently, today business organizations adopt the outsourcing model as a business development strategy. Companies are delegating a few or whole business processes to third-party vendors, depending on their project requirements.

Making headway, businesses across the globe, set up their offshore teams in outsourcing locations like India, the Philippines, and China.

Let Techsaga support you!

Over the past 10 years, Techsaga has become one of the most well-known software outsourcing companies in India, catering to the needs of both large and small companies as well as start-ups throughout the world.

Challenges:

However, a few challenges are faced by companies, when hiring external resources to get the project tasks done. This challenge can be addressed by establishing productive collaboration leading to minimized business risks.

Furthermore, unorganized management between the in-house team and the off-shore team can lead to worsened work productivity and even project failure in some cases.

The Challenges in Managing Offshore Teams:

Unlike onshore or nearshore teams, offshore outsourcing takes care of all IT-intensive processes remotely. Helps you to scale down operational expenditure, with their industry-related expertise and quickly scaled resources.

However, companies may find some difficulty in cooperation with an offshore third party, like;

• Less operational control/Authority- The inability to solve arising issues may negatively impact delivery quality and cause missed deadlines.

• Data confidentiality-Security Breach related risks- This is a very sensitive issue that needs to be addressed promptly and proactively. The offshore service provider must ensure diminishing the probability of exposure for an infringement, which is of utmost importance.
• Time-zone variations- If any prompt changes related to software are required to perform, then it is challenging for a business to get it done by an offshore development team. The communication gap can increase the delivery time of deadline-driven tasks.
• Linguistic Barrier- English is the globally adopted language for business communication and is widely acknowledged in every vertical.
• Distributed Cultural Variations- Everywhere, work culture is different. Also, the working holidays could be different further make increasing the gap in their working culture. For instance, different work schedule affects the speed and way of tackling project challenges or decision-making of the professionals.

Lack of one-to-one communication with the offshore resource provider company remains a colossal change. So, if a company is planning to hire dedicated resources for the first time, I suggest following a set of practices to sail the navigation in the vast ocean in the right way.

Choose Wisely-

Finding the right offshore partner is easy if you have a defined list of requirements or project scope. Practice due diligence while researching the right vendor, and also check for their capabilities like a technical stack, corporate culture fit, portfolio, and industry expertise. For that, scrutinizing the word-of-mouth recommendations work.

The first step should be making a list of your requirements over the long haul to go for a trial or a proof of concept. This way, you can check for the competence of the outsourcing company within a short sprint, assisting you in planning the availability of your team prudently.

Build Trust-

Ensure your offshore outsourcing company complies with all legal, IP, and regulatory standards, also do not forget to seal a non-disclosure agreement to safeguard your rights before handing over any confidential information about your project, clients, etc. Drilling down the technical competency through previous client feedback, portfolios, and case studies.

Ensure High Transparency-

Clear and transparent operations with open communication between the parties help avoid missed milestones, improve team productivity, and achieve business goals.

Therefore, businesses get real-time reports of outsourced tasks or operations. Furthermore, project progress can be tracked down by sharing the system of KPIs with an outsourcing partner.

Establish Effective Communication-

Two-way bonding develops with communication. Helping in building understanding among your in-house resources and offshore resources, aligning their efforts. Communication channels should be open with the off-shore team to successfully deal with different time zones and national holidays.

Plan your virtual meetings keeping in mind the working schedule of both parties managers or team members. This way, organizations stay up to date with all the recent updates, current working processes, and future planning of the project.

Pay Close Attention To Management-

To avoid task disruption, the hired manager can be a liaisoning point between you and the offshore company, ensuring smooth micromanagement of tasks. It may include delegation of tasks, overseeing development or testing activities, tracking progress reports, or addressing the concerns of the team.

The off-shore team should rely on an assigned manager who can ensure the team understands its tasks, objectives, and expected outcomes. Providing instant feedback can accelerate overall success, helping to deliver quality results within a given time frame,

Right Choice of Engagement Model:

The outsourcing model represents 3 types of engagement models:

Fixed Price Model- 

• Best suited for short-term projects.
• Monthly/Hourly fixed price for resources
• Need clearly defined project scope
• No new features can be added
• Offers less flexibility

Time & Material Model- 

• Part-time resource team
• Costing can be on an hourly basis
• New features can be added to the project scope
• More flexible
• Offers Partial control over resource availability.

Dedicated Team Model- 

• dedicated offshore team of developers
• Suited for long-term projects
• Resources are contract bound for years or months depending on the requirement
• Suitable for changed project scope

Hire Us!

Selecting an offshore managed outsourcing company can be quite challenging, but managed outsourcing services by Techsaga, ensure process transparency and provide constant interaction and adequate management.

Our technical offerings of developers or tech staff include, Web Developers, Mobile App Developers (Android, iOS, Hybrid, etc.), Software Developers, E-commerce Experts, ERP Consultants, and other resources as per our services offerings, visit our Services for more details.

Read Also:- The key benefits of the dedicated development team model

Conclusion:

The perks offshore development company offers in terms of cost, scalability, expertise, skill sets, and reliability is unmatchable. It can be a lucrative option as it saves budget, and provides access to deep domain- and technology-related expertise.

TAG: Application Development, Software Development